Call Center / ACD Solutions

Whether your needs are Inbound Call Distribution or Outbound Predictive Dialing, our solutions are built to provide efficiency and stability to your customer service and sales teams.

Buisiness PBX Solutions

At SYNRG all of our phone systems come with state of the art technology. There are no licenses or per-user charges for the system, only the cost of the hardware to connect in. Phone features include:

• Unlimited Users / Extensions / Voicemail
• VoIP and PSTN Support
• Call Recording / Call Detail Recording
• Enhanced Voicemail w/ Voicemail-Email Capabilities
• Automated Receptionist
• Remote User support
• Integration with open source applications

Fax Solutions

At SYNRG Technology Solutions we provide the latest in fax technology. Digium's Fax for Asterisk is a commercial facsimile (Fax) termination and origination solution designed to enhance the capabilities of Open Source and commercial Asterisk as well as Switchvox. Fax for Asterisk bundles a suite of user-friendly Asterisk applications and a licensed version of the industry's leading fax modem software from Commetrex. Fax for Asterisk provides low speed (14400bps) PSTN faxing via DAHDI-compatible telephony boards as well as VoIP faxing to T.38-compatible SIP endpoints and service providers. Licensed on a per-channel basis, Digium's Fax for Asterisk provides a complete, cost-effective, commercial fax solution for Asterisk users.

Asterisk Open Source Telephony Platform

"Asterisk is the world's most popular open source telephony project. Under development since 1999, Asterisk is free, open source software that turns an ordinary computer into a feature-rich voice communications server." - Astrisk.org

Using this flexible and robust platform, we are able to develop scalable solutions that provide an enterprise quality feature set at a price point set for small businesses. In addition, the integration with other open source platforms, LDAP, and SQL driven applications builds efficiency into one of business’s core tools.